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FREQUENTLY ASKED QUESTIONS
LCR Health is happy to answer any questions you may have. Feel free to contact us by any of the following:
Who Is LCR Health?
LCR Health is a research facility dedicated to bringing cutting-edge scientific advancements to regular people who want to optimize their mental and physical health.
Where are LCR Health supplements manufactured?
Our products are manufactured and distributed in the USA, right here in Southern California. This ensures that our products meet the highest saftey standards, and that our business always supports our local Southern California economy.
How are my supplements shipped to me?
We send all parcels through the United States Postal Service.
Do I get a discount when I place larger orders?
Yes. If you head to the order pages, you’lll see that our 3 and 6 bottle packages offer even deeper discounts. By cutting down on our shipping costs, we’re able to pass the savings onto you.
Can my shipment be tracked?
Absolutely. The tracking information for your order will be sent to the email address you provided at checkout within 1-3 business days. If you didn’t receive this info, or just have questions about your order, feel free to contact our customer support line at 800-384-8308
When can I call LCR Health customer support?
LCR Health customer service is available Monday through Friday, from 5am to 7pm PST and on Saturday and Sunday from 6am to 4:30pm PST.
Does Active Stem have a money-back guarantee?
Of course! All LCR Health products, no matter what quantity you order, come with our 90-Day, ironclad guarantee. That means if you aren’t completely satisfied, just call us up at 800-384-8308 and our customer support staff will explain how to return your product to our fulfillment center. As soon as your shipment is received, you’ll be issued a refund. It’s as simple as that.